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DATE:  Friday, 25 July, 2008  TIME:  06:03
Pertemps Training are committed to putting our learners first and ensuring that their participation in our programmes is a positive experience that supports their successful achievement. We are involved in a range of initiatives to support people into securing sustainable employment, whilst developing those in their current job role.We specialise in the delivery of nationally recognised qualifications and high quality learning programmes in the areas of management and handling people. We pride ourselves on a client-specific approach, treating each client as an individual and adapting our programmes to meet the particular objectives required. All of our programmes are delivered by a team of professional consultants, each possessing a wealth of commercial and business knowledge in their field of expertise and from which a trainer most suited to your individual needs will be selected. Furthermore, we have achieved ISMM accreditation, allowing us to offer both ISMM Accreditation Sales and Marketing and ILM Accreditation Team Leader and Management Programmes, fully recognised QCA awards. All programmes offered are entirely flexible and can appeal to a range of staff at different stages of their careers. A typical course can be aimed at field sales, inbound or outbound telesales, business-to-business sales or retail staff. Each programme will be designed to ensure that they are meaningful in the marketplace in which the client currently operates, and to link internal practices and resources to effective sales and marketing skills. The format can include group discussions and exercises, tutor input and project work between sessions and post-course. In addition to these Personal Development Programmes, a customised Management Development Programme is also available. This consists of core modules, tailored to reflect both the current business objectives of the client and use case studies based on 'real-life experiences'. Courses can take place either on the client's premises or at specially selected venues across the country. Open learning through the mediums of Intranet or e-mail and 'on- the-job' coaching is also available if more convenient for the clients needs. A significant and expanding area of work has been the provision of assessment centres, with considerable focus on sales recruitment. Working in partnership with organisations has ensured high levels of success in the recruitment and induction training of staff, leading to enhanced staff and performance. Whether it's an NVQ, Modern Apprenticeship or something more specific, Pertemps Training has the ability to provide life-long learning.

Products & Services

Key Skill & Basic Training
Learn Direct Courses

Key Skill & Basic Training
M.M.W Goldstar Project

Key Skill & Basic Training
Pertemps (PIAP)

N.V.Q & Assessment
National Vocational Qualifications

Please use the links on the left side of this page to navigate through our list of products & services and see how we can can help you or your organisation.


National Vocational Qualifications & Assessment

Pertemps Training delivers a range of government funded and private training for learners following apprenticeship programmes at Level 2 and Level 3 and work based learners who are working towards NVQs in Customer Service and Call Handling, Team Leading, Administration, Learning and Development and Management and Information Technology.

Our delivery of NVQ's provides the learner with an opportunity to enhance their existing skills, whilst allowing them to develop new ones. It allows an individual to achieve nationally recognised qualifications directly related to their job role, developing supervisory and management skills in the process.

Our employers have frequently benefited from a more highly qualified workforce with the ability to carry out their job role competently, greatly improving the service they provide to their customers.

Pertemps Training currently offers:

Customer Service Level 2 NVQ
Customer Service Level 3 NVQ
Business Administration Level 2 NVQ
Business Administration Level 2 NVQ
Call Handling / Contact Centre Level 2 NVQ
Call Handling / Contact Centre Level 3 NVQ
Supervising Call / Contact Centre Handling Level 3 NVQ
Team Leading Level 2 NVQ
Information Technology Qualifications (ITQ) Level 1 NVQ
Information Technology Qualifications (ITQ) Level 2 NVQ
Information Technology Qualifications (ITQ) Level 3 NVQ
Management Level 3 NVQ
Management Level 4 NVQ
Learning and Development Level 3 (Includes Assessor and Verifier A & V Units)
Learning and Development Level 4 (Includes Assessor and Verifier A & V Units)
Sports and Recreation Level 2 NVQ
Distribution, Warehousing & Storage Level 2 NVQ
Distribution, Warehousing & Storage Level 3 NVQ
Institute of Leadership & Management Level 2
Institute of Leadership & Management Level 3
Institute of Leadership & Management Level 4

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